Chili's Grill & Bar

Reviews about Chili's Grill & Bar

• 5 / 5

  By Eldon Cloud
  Cool people working at a cool place. With a cool menu and good food.
  April 13, 2017
• 1 / 5

  By Neicha Smith-Osei
  My wife and I will never be returning to this Chili's location. Andrew the "Manager" has a horrible disposition and the service is just as bad.
  
  We visited this location today 12/21/16 for dinner. We were excited to try the new smokehouse items they have available. It took 15 minutes to actually get our order in because our server just didn't return to take our order and to add insult to injury people that were sat well after we were, not only got their food, they seemed to get much better service than we were receiving.
  
  When we finally got our food, it was though it had been sitting for quite sometime and was at best luke warm. It took another 10 minutes for the server to return so that we could have some fresh food brought out. She took our fries and never returned. I had to get up and request a manager to come speak with us. Insert Andrew the rude manager! He approached the table with an attitude and spoke to us with such a condescending tone, and asked if wanted to box our food up that was cold and not very good. Why would we want to take anything home?
  
  Andrew was extremely rude and borderline disrespectful telling us we could just get up and go now and blaming the horrible service on the holidays (the restaurant wasn't very busy at all). This is not how you handle a customer complaint and problem. They need to retrain these servers and mangers immediately!
  July 25, 2016